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Edward592's avatar
Edward592
3 years ago

Sims 4 keeps crashing when I try to travel

I'm playing on my laptop with windows, i started to experience this frustrating problem about 3 weeks ago. I think it's because of my CCs (I have a lot of mods and CCs but I always try to be sure all of them are updated or at least removed whenever there is an update). No matter how much I've tried, including adjusting the game graphics options and testing with CCs, I couldn't find out what is wrong with my game. However, the only thing I would assume right now is that the game is very likely to crash if I put on my sim too many CCs or whenever I travel. The lots I tried traveling to don't even have anything, just empty ones.

I have very few mods (all are currently up-to-date as much as I know), but  A LOT LOT of clothing CCs.

1 Reply

  • JonaO703's avatar
    JonaO703
    Hero
    3 years ago

    @Edward592     Hello!  If I'm reading your post correctly, it seems you've already discovered that mods/CC may be the reason your game is crashing. The only way to find which ones are causing the problem is by testing them separately. Click on the below spoiler for some steps to take. This process can be tedious but it will be worth the effort to identify and remove mods/CC that are causing problems.

    Spoiler

    1. Create a new game for testing so that your current save is left unchanged until you've identified the problem mods/CC.

    2. Create a couple folders on your desktop; perhaps one labeled "Tested Safe Mods-CC" and another labeled "Mods-CC Needs Testing". This will keep tested mods separated.

    3. Exit the game and divide your mods/CC in half; put one half in the Needs Testing folder and put/keep the other half into the Documents / Electronic Arts / The Sims 4 / Mods folder.

    4. Delete the localthumbcache.package file, located in the Documents / Electronic Arts / The Sims 4 folder before opening the game with the half you're testing,

    5. If the game works with that half, exit the game, move that half to the Safe Mods-CC folder and move the remaining "Needs Testing" mods back to the Mods folder to test (Again, delete that cache file before opening the game.)

    6. Once you know which half is causing the issue, divide those in half, keeping one half in the "Needs Testing" folder and one half in your Mods folder, and test again (delete the cache file each time after moving mods/CC and before opening the game).

    7. Repeat this process until you find the culprit(s).

    I also wonder if your system is able to support the game, with all your packs / kits and all your mods / CC. Please post a DxDiag here and hopefully someone smarter than me can determine if your configuration is sufficient. You will find instructions for getting the DxDiag here...

    https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

    It might also be helpful to list all the packs / kits you own.

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