4 years ago
Sims 4 ,Sims not showing up
I need help, I've been trying to fix this..when booting up Sims 4 it's seems like everything is fine until I go into any of my saves or even when I make a new sim and move them in. When I would go in...
Both. When I'd go to my saves and play it the sims won't be there..and when I creat a new sim it's fine until I put it in a house..it disappears.
HI @43270494
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.