Forum Discussion
2 years ago
Help pls! I have just downloaded the "my wedding story" pack, and suddenly I can't see the character's control panel. No sim, no moodlets, no storage, nothing. Completely gone.
Also after relaunching the game- an error message appeared. 😢
My modes are updated, it happened after I downloaded the pack. What can I do? Thanks! 🤞
CM edit: font size
luthienrising
2 years agoHero+
@MissTunaForU Many, many broken mods don't have updates available. Please try this vanilla test: Drag the Mods folder to the desktop, delete the file called localthumbcache, open the game to test, and exit without saving. Follow those exact instructions.
If you still have issues, please follow up with this test:
- Back up your user folder and create a new one: https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/
- Run a Game Repair in the EA App
- Start Sims 4. Make sure that there are no saves you could load. If there are, please let us know.
- Select "New" and see if the issue is solved.
After this, we can deal with getting you back with your content.