Sims won't play multiplayer on Unorthobox Gaming Console

Product: The Sims 4

Platform: Xbox One

Which language are you playing the game in? English

How often does the bug occur? Every time (100%)

What is your current game version number? Unsure, did update from 01.25.2022 if that helps? 

What expansions, game packs, and stuff packs do you have installed? all except for movie hangout, romantic garden, journey to batuu, jungle adventure. I also own the first three kits: bust the dust, country kitchen, throwback fit

Steps: How can we find the bug ourselves? I am living in Crick Cabana in Willow Creek. I deleted the tiny TV and put the GeniusVision Wall-Mount TV above the tabula rasa end table, and replaced the couch with the sit 'n' stitch together couch. The UnorthoBox gaming console is on the tabula rasa end table. I have two young adults and one child in the house. It doesn't matter who chooses to play a multiplayer game on the UnorthoBox Gaming Console, or which game they choose. The selected sim and their relative/friend/stranger that they invite to play multiplayer with will go sit on the couch, but only the selected sim will play. The other sim will sit there for a moment and then go do something else. 

What happens when the bug occurs? The sim that has been invited to play multiplayer will not even pick up a controller to play the game. 

What do you expect to see? Both sims should play multiplayer together. They don't have to be forced to play if their needs are low, then it's fine to quit early. But happy sims won't even start playing multiplayer and they should. I don't know if it's the couch or what. The picture I attached shows my child sim holding a controller and his buddy Max will not pick one up. 

Have you installed any customization with the game, e.g. Custom Content or Mods? I'm on Xbox One, I'd love to, but I can't. 

Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure. I believe this was still happening to me prior to the update on 01.25.2022, as I didn't play yesterday (today is 01.26.2022) and today was not the first time it happened. Or the tenth because I kept trying to play with different sims to see if it would work with someone else. 

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