Forum Discussion

KJsPlace9653's avatar
KJsPlace9653
6 years ago

Sims4 City Living Spire Apartment Causes Save Issue

Hi everyone! I’m new to the world of sims and recently got City Living. I went into the Aspire Apartment to play around renovating it and when I went to save part way through... it got stuck on the s...
DonroaAkashu's avatar
DonroaAkashu
Seasoned Ace
5 years ago

@KJsPlace9653 @DarkFia14  To take from this is that this is a player help player forum and not a direct link to EA personnel. A lot is requested from the posters, to post in the right section is a requisite to get help, and also stated in the rules. What bug reports get forwarded to the sims team is up to the players managing the bug forum. I cannot find any EA official information on how that process works.

I do look forward to read your testing results though. 🙂

Edit: Another reason for why your post has not been answered, by players I mean, not EA personnel; is that a lot of issues are commonly experienced and reported, and so each new thread about them are just merged, by the players with administrative rights, into one master thread. I think this is what is referred to earlier in this thread. After having posted here a while you start to recognize issues like that, and then there is no point in posting in the thread.

KJsPlace9653's avatar
KJsPlace9653
5 years ago
@DonroaAkashu @DarkFia14 I have now thoroughly tested it out and while still taking awhile to save, it does actually save for me now (finally!). I don’t know what caused it, but it seems to be fixed whatever it was. It works with and without mods but it does save faster without them. 😁 I wish I knew what the cause was before so I could say how it got fixed for those who are experiencing it too… but it does resolve, in time.

Thanks to all for their wise words and advice! I was still new to this forum or I would have it posted this issue on the bugs thread rather than the general, maybe someone would have known what it was. But that’s okay! The more you know 😊👍
  • DonroaAkashu's avatar
    DonroaAkashu
    Seasoned Ace
    5 years ago

    @KJsPlace9653  Good to hear that it is working again. It does sound like it could be a bug, so if it happens again on a mod- and cc free game, reporting it in Bug Reports section is a good thing. There have been some issues with editing the apartments.

    In the user folder located in Documents>Electronic Arts you will find any files pointing to an error, if they are created by the game. Those are good to attach, in some way, to a bug report. 

    Since the players that regularly posts in Bug Reports section sometimes have their own opinions on what is a 'bug', and the forum is mainly a social forum; answering any posed questions are good, otherwise the bug report might just get moved to another section by the players with administrative rights, and subsequently not forwarded to the Sims Team for an official fix.

    I hope you will start posting here!

    • KJsPlace9653's avatar
      KJsPlace9653
      5 years ago
      @DonroaAkashu I’ll definitely keep an eye on it and if it happens again, I know where to post now thanks to you guys.

      I’ll definitely be around, I’m sure you’ll see me pop up now and then haha, but I hope I can help more people as well and do my part within the community. 😊
  • plqyful's avatar
    plqyful
    3 years ago

    What did u do to make it work ?? Please answer im getting crazy D=

    • EA_Solaire's avatar
      EA_Solaire
      Icon for Community Manager rankCommunity Manager
      3 years ago

      Hey all,

      This thread has gotten a bit older now, so it's been locked to prevent any necro-posting. 

      If you're still needing help with this issue, please create a new thread so we can take a look with you 🙂 

About The Sims 4 Mods & Custom Content

Find expert tips, troubleshooting help, tutorials for mods and custom content, and The Sims 4 patch files in our forum.15,625 PostsLatest Activity: 13 minutes ago