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Imcrying123's avatar
2 years ago

Stuck at loading screen after editing a sim in CAS

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.97.62.1020
What expansions, game packs, and stuff packs do you have installed? All expansions, game packs and stuff packs.
Steps: How can we find the bug ourselves? Enter CAS, either make changes to a sim's appearance and confirm or exit right away.
What happens when the bug occurs? Infinite loading screen upon exiting CAS.
What do you expect to see? Get to live mode after leaving CAS.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

Hello guys, I think I posted my initial post in the wrong place, so I'm putting it here too. 

After having my sim age up, i decided to change her outfits in CAS like I always do, but upon confirming the changes, the loading screen appeared, and I couldn't enter live mode. I waited about 15 minutes and still nothing. The plumbob is spinning and the tips are switching like normal, but no live mode ever seems to load. I also can't close the game, so i have to close it though the task manager every time. 

I also started having problems with the error code 0 a couple days back, but choosing SAVE AS (not SAVE) seemed to work. I'm not sure if these 2 problems are connected, so I'm mentioning it just in case.

So far I've tried removing all my mods, starting a new TS4 folder and putting just my saves and tray files back in, cleaning EA app cache and repairing the game.

I have also tried starting a brand new save and everything seemed to work fine (even choosing SAVE and not SAVE AS). So I think the problem might only be my current save that I've played in for a couple of months now. I'm a bit sad because it happened so suddenly. I haven't downloaded any new mods or cc in a week or so, so it's not like removing the latest mod would do the trick. 

If anyone has any other suggestions aside from the solutions I've mentioned, I would greatly appreciate it. If not, I have my sims saved in the gallery, so I guess I will start a new save with the same sims. Very frustrating : (

Edit By Crinrict: Fixed Duplicate Template

32 Replies

  • jakiahG's avatar
    jakiahG
    7 months ago

    It’s something in their household. I moved them out the household and onto a different lot and was able to go into CAS but when i moved them back into their old household it didn’t work so i moved them back in again but this time with no furniture and it worked. So it’s definitely a cc furniture i just don’t know what exactly. 

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