Stuck on Loading Screen after Main Menu

Hi Yoha34​ 

Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

- Delete the ones you have
- Trigger the error again
- Check if new ones are created
- If that is the case, please copy/paste the content here. You can open the file with any text editor.

Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

Same. I've been having the same issue for the last few days now. I can't load into my save file, even when I updated mods, repaired game twice, and cleared cache files.

Hi, yes there is a last exception that keeps popping up and I keep deleting but just comes right back. I will paste it here (hope I am doing this right - first time on here):

<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>a24242a06debd33c68d13d57</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-09-22 08:14:31</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1030-1.200.000.677.Release</buildsignature><categoryid>Lumpinou_Toolbox_Ints.py:54</categoryid><desyncid>a24242a06debd33c68d13d57</desyncid><systemconfig/><screenshot/><desyncdata>  Failure: 'Lumpinou_Toolbox_Ints' (Lumpinou_Toolbox_Ints) &#13;&#10;     cannot import name 'SentimentDurationType' from 'relationships.relationship_enums' (C:\Program Files\EA Games\The Sims 4\Data\Simulation\Gameplay\simulation.zip\relationships\relationship_enums.pyc) (ImportError: cannot import name 'SentimentDurationType' from 'relationships.relationship_enums' (C:\Program Files\EA Games\The Sims 4\Data\Simulation\Gameplay\simulation.zip\relationships\relationship_enums.pyc))&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 120, in import_modules_by_path&#13;&#10;  File "&lt;frozen importlib._bootstrap&gt;", line 983, in _find_and_load&#13;&#10;  File "&lt;frozen importlib._bootstrap&gt;", line 967, in _find_and_load_unlocked&#13;&#10;  File "&lt;frozen importlib._bootstrap&gt;", line 668, in _load_unlocked&#13;&#10;  File "&lt;frozen importlib._bootstrap&gt;", line 638, in _load_backward_compatible&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 196, in load_module&#13;&#10;  File "C:\Sims 4 Python Script Workspace (3.7)\My Script Mods\Toolbox_v1.173\Scripts\Lumpinou_Toolbox_Ints.py", line 54, in &lt;module&gt;&#13;&#10;ImportError: cannot import name 'SentimentDurationType' from 'relationships.relationship_enums' (C:\Program Files\EA Games\The Sims 4\Data\Simulation\Gameplay\simulation.zip\relationships\relationship_enums.pyc)rtim=0&#13;&#10;Client Session Time: 72.28&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,554,1,6063&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26100 GPU: AMD Radeon(TM) Graphics  31.0.14070.0, GUID: F3C8F591-B5BB-11EF-BF7D-806E6F6E6963&#13; &#10;</desyncdata></report>
<report><version>2</version><sessionid>a24242a06debd33c68d13d57</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-09-22 08:14:31</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1030-1.200.000.677.Release</buildsignature><categoryid>Lumpinou_Toolbox_Ints.py:54</categoryid><desyncid>a24242a06debd33c68d13d57</desyncid><systemconfig/><screenshot/><desyncdata>  Failure: 'Lumpinou_Toolbox_Ints' (Lumpinou_Toolbox_Ints) &#13;&#10;     cannot import name 'SentimentDurationType' from 'relationships.relationship_enums' (C:\Program Files\EA Games\The Sims 4\Data\Simulation\Gameplay\simulation.zip\relationships\relationship_enums.pyc) (ImportError: cannot import name 'SentimentDurationType' from 'relationships.relationship_enums' (C:\Program Files\EA Games\The Sims 4\Data\Simulation\Gameplay\simulation.zip\relationships\relationship_enums.pyc))&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 120, in import_modules_by_path&#13;&#10;  File "&lt;frozen importlib._bootstrap&gt;", line 983, in _find_and_load&#13;&#10;  File "&lt;frozen importlib._bootstrap&gt;", line 967, in _find_and_load_unlocked&#13;&#10;  File "&lt;frozen importlib._bootstrap&gt;", line 668, in _load_unlocked&#13;&#10;  File "&lt;frozen importlib._bootstrap&gt;", line 638, in _load_backward_compatible&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 196, in load_module&#13;&#10;  File "C:\Sims 4 Python Script Workspace (3.7)\My Script Mods\Toolbox_v1.173\Scripts\Lumpinou_Toolbox_Ints.py", line 54, in &lt;module&gt;&#13;&#10;ImportError: cannot import name 'SentimentDurationType' from 'relationships.relationship_enums' (C:\Program Files\EA Games\The Sims 4\Data\Simulation\Gameplay\simulation.zip\relationships\relationship_enums.pyc)rtim=0&#13;&#10;Client Session Time: 72.28&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,554,1,6063&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26100 GPU: AMD Radeon(TM) Graphics  31.0.14070.0, GUID: F3C8F591-B5BB-11EF-BF7D-806E6F6E6963&#13; &#10;</desyncdata></report>
</root>

That is a mod issue. Moving this to mods.

See the sticky threads for help

I have the same problem too - cleared all the cache files (including resource.cfg), repaired my game and updated all mods.

Does anyone know which mod is crashing?

jennyarca​ Many different mods could cause this. See Broken and Updated Mods and CC, Previously Broken mods and CC, and vanilla and 50-50 testing