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burglinde1's avatar
burglinde1
New Novice
29 days ago

the new pack “Life and Death” does not appear in the game

I pre-ordered the new pack and then downloaded it. My EA app shows that I own the pack. I can also see it on my Mac with the other packs in the folder. 
However, the new world does not appear in my game. However, I get the notifications from the festivals in Ravenwood and have the new objects in build mode (but without the little symbol of which pack they are). I also can have my Sims create a bucket list on the computer and carry out the soul journey.
I have already uninstalled and reinstalled everything. I have also written to EA support several times, but they couldn't help me.... I'm honestly very frustrated at the moment. 

  • burglinde1  Do you use mods, and if so, does it help to remove them?  Please test both your current save and a new one and let me know what you find.

    To edit your OP, click the cog wheel icon in the upper-right corner of the screen, below your username.  For replies, click the three dots in the upper-right corner of the post.

  • I made a mistake in the text.. My Sims can create a bucket list on the computer and can carry out the soul journey. (I don't know how to edit my post)

  • burglinde1  Do you use mods, and if so, does it help to remove them?  Please test both your current save and a new one and let me know what you find.

    To edit your OP, click the cog wheel icon in the upper-right corner of the screen, below your username.  For replies, click the three dots in the upper-right corner of the post.

    • burglinde1's avatar
      burglinde1
      New Novice

      OMG thank you so much! I use mods and I thought I updated all of them.  But I have now completely removed the mods folder and suddenly it works >.< I am now looking for the faulty mod/CC. Thank you very much. Sometimes it's so simple haha

      • ygcrpklqrr5o's avatar
        ygcrpklqrr5o
        Rising Newcomer

        hey! did you figure out which mod was causing this? cuz im having the same problem and i cant find out lol 😅

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