Forum Discussion

angie313321's avatar
3 years ago

the phone of the sims does not open

I click on the phone of the sims and it does not open, I already removed all the mods and the cc uninstall the sims and reinstalled it and it continues the same for this reason I have not been able to play again

1 Reply

  • Try the following

    • Close the game
    • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
    • Start a new save game
    • Check if you still have the error
    • Report back.

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