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Simtasticgallery's avatar
Simtasticgallery
New Adventurer
1 year ago
Solved

The Sims 4 won't load even to the main menu

Hi. So, basically the context is the following:  Yesterday, I unlinked the OneDrive folder from my desktop which I didn't know it had all my important documentats (including The Sims 4 mods, saves a...
  • Simtasticgallery's avatar
    Simtasticgallery
    1 year ago

    @puzzlezaddict

    Thanks for the time you took to answer back.

    I just wanted to say I "solved it" it turns out I just had the turned on option of show cc as startup and since my mods folder has 21.000 files already well that's basically what had stuck my game in the loading screen before getting to the main menu. Anyway, now everything is working as expected! 🙂

puzzlezaddict's avatar
puzzlezaddict
Hero+
1 year ago

@Simtasticgallery  Please rename the Sims 4 folder in Documents > Electronic Arts, which will remove (but not delete) your saves and other user data.  The idea here is to see whether the problem is that data or something else.  If the game still doesn't load, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

If the game does load with none of your data, the problem is something in the folder you renamed.  You can test the files in batches, starting with mods and custom content; use the 50/50 method if you have a lot of mods and cc to sort through.

https://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content#The_50.25_Method

OneDrive is its own separate issue.  If you'd like to get rid of it properly, without losing your data, please see this guide:

https://answers.ea.com/t5/PC/CURRENT-ISSUE-Sims-4-saves-user-content-disappearing-PC/m-p/12475370#Remove

Simtasticgallery's avatar
Simtasticgallery
New Adventurer
1 year ago

@puzzlezaddict

Thanks for the time you took to answer back.

I just wanted to say I "solved it" it turns out I just had the turned on option of show cc as startup and since my mods folder has 21.000 files already well that's basically what had stuck my game in the loading screen before getting to the main menu. Anyway, now everything is working as expected! 🙂

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