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tuttifrooty's avatar
2 years ago

Thumbnails resetting bug

Everytime i open the game the thumbnails of my library sims and even other sims ive downloaded reset and change into some random other pose and i have no clue how to fix it! does anyone know how to fix it or what could cause it? i haven't deleted localthumbnail cache and even when i used to do that before it didn't just completely reset my sims pictures, it’s super frustrating 

4 Replies

  • to elaborate, everything is fine on sims tray importer and etc for the thumbnails it is just the main game having this issue 

  • luthienrising's avatar
    luthienrising
    Hero+
    2 years ago

    @tuttifrooty Do you have anything like OneDrive running? I wonder if something else might be deleting localthumbcache for you... or any other cache file.

    Also, since you posted in Mod & CC Issues, have you tested after removing the Mods folder and deleting localthumbcache manually, then starting the game, doing a Save As to make a test save, playing it a while, exiting, and restarting?

  • tuttifrooty's avatar
    tuttifrooty
    2 years ago

    I removed my mods to test and tried moving stuff in again but all my sims were just black so idk, i saw someone on reddit mention that their sims weren’t showing up with cc they didn’t have when they used to and i think that’s what’s happening to me. Will try what you mentioned at the end though and see if that fixes it, i truly believe it might be because of the update since my sims never reset or showed without cc when i loaded in before. Either way thank you so much for the help! hope you have a good day! ^^ 

  • SimplyAnjuta's avatar
    SimplyAnjuta
    Seasoned Veteran
    9 months ago

    I also noticed this issue recently and looked into it a bit... I do believe that something behind the scenes has changed.

    First of all, what strikes me as weird, is that the items in your Library are generally read from the Tray files. The Tray files also store the original thumbnails. However, it seems that the game will no longer use them and instead generate new thumbnails which are stored in and read from the localthumbcache.package. I don't really understand why. If you check your households via the Sims 4 Tray Importer, it will also display the original thumbnails from the Tray files. And if you upload the household to the Gallery from the Library, it will also have the original thumbnails from the Tray files. So it only seems to be an issue in the Library, where the game will try to retrieve the thumbnails from the localthumbcache.package.

    Consequently, it seems that deleting the localthumbcache.package will trigger the regeneration of thumbnails in the Library. I'm not sure if this was changed on purpose, I can't figure the reasoning behind it as it slows down the game. But if this is how it works now, we will have this issue repeatedly, since deleting this localthumbcache.package is necessary from time to time.

    I also run a test where I let the game generate all thumbnails in my Library, then added a custom pose pack and one of my mods for Gallery poses and restarted the game to see if this is also a trigger. But the thumbnails stayed. So I think this is not a mod issue and not an issue with custom poses.

    Currently there is also another issue that started happening affecting thumbnails in-game (for example the thumbnails in the relationship panel). It seems that in this case, the game will regenerate these thumbnails each time you restart the game, even when the thumbnails already exist in the localthumbcache.package, thus unnecessarily bloating up this file and also slowing down the game. More info on it here: https://answers.ea.com/t5/Bug-Reports/OPEN-Thumbnails-regenerate-with-every-session-localthumbcache/m-p/13911023#M284866

    The library issue started happening a bit earlier for me I believe. But I'm wondering if all those issues are related somehow.

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