Unable to enter rental properties

Hello everyone, 

I am having issues with my rental properties in any of the worlds not being accessible. What I mean by that is that the walls will not come down regardles if I click on the arrow or use the keyboard keys. I can only see inside the rental if you go into build mode. Live mode, no sim can access it (NPC or not). I only recently noticed this issue after I had one sim go to the salvadorean world, she stayed in a rental just fine. Then I decided to buy some kits. I bought the everyday clutter, pastel pop, first fits, little camper. Once those were downloaded, I went to another sim in the japan inspired world and the rental properties do not work there. I went back to the salvadorean world to test it and those rental properties now no longer work. My immediate assumption is that downloading these kits broke something in the game.

So here is what I've done so far;

• I googled and found super old threads about this and someone mentioned it was cause right-clicking on sim and going to CAS broke it. I stopped doing that and went to CAS through MC command center. - Issue didn't stop.
• I have removed all my CC / Mods - issue wasn't resolved. I made a point to not put them back until the issue was fixed.
• I have deleted the localthumbcache, the userdata, and save files that the issue showed up in last and kept the one where the issue was last not seen in (someone recommended it in another thread from years back) - X
• I right-click repaired the game through origin - X
• I uninstalled the sims entirely - X
• I uninstalled the sims and origin  - This worked ONCE and I saved. Came back the next morning, the problem was back. 
• I changed the lot to residential, moved a random family in there, had my sim visit, was invited inside and could see everything. Saved, removed the family, changed the lot back to rental, had my sim return - X; walls won't go down.
• Had my sim teleport inside - X; she came back out and stood outside

Here are some screenshots I have attached. You can see that the only arrow I can click on is the 2nd level UP one even though all the walls are still up and the "lot" is flat to indicate the walls should be down. Once you click on the arrow to "go to the 2nd level" it greys out and you can't go back down. Last one is to show that once I click on build mode, everything works fine. 

I've tried everything I've come across on threads, I am at my wits end ☹️ Please advise!

Cheers!