Forum Discussion

NINI8496's avatar
NINI8496
Rising Newcomer
15 days ago

Unable to start game…

None of the option buttons on my Sims game home screen can be pressed.
Only the white and blue screen can be seen, and then "PleaseHolder" and "CTA" are displayed.

Nothing happens when I press any option. Can anyone help me?

  • Move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game in a new save.
    If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.

  • jpkarlsen's avatar
    jpkarlsen
    New Adventurer

    Move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game in a new save.
    If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.

    • NINI8496's avatar
      NINI8496
      Rising Newcomer

      It can be turned on, thank you very much!!!!