ValueError: read length must be non-negative or -1

Question

I am trying to figure out what I need to address with this error. Any assistance would be greatly appreciated!

[Nov-01-2024 12:54:00]An exception occurred importing from the file: C:\Users\marsh\Documents\Electronic Arts\The Sims 4\Tray\0x00000000!0x0caa08f3dd9501bb.householdbinary
[Nov-01-2024 12:54:00]Traceback (most recent call last):
File "E:\Builds\MCCC_2024_6_2\mc_cmd_center\mc_file_io.py", line 379, in load_tray_family_data
ValueError: read length must be non-negative or -1

[Nov-01-2024 12:54:00]An exception occurred importing from the file: C:\Users\marsh\Documents\Electronic Arts\The Sims 4\Tray\0x00000000!0x0caa099b62313271.householdbinary
[Nov-01-2024 12:54:00]Traceback (most recent call last):
File "E:\Builds\MCCC_2024_6_2\mc_cmd_center\mc_file_io.py", line 379, in load_tray_family_data
ValueError: read length must be non-negative or -1

luthienrising · Answer

@marshybabyyy For reading MCCC log files, you'll need to go to an MCCC support server.

marshybabyyy · Answer

I have tried to contact the team but their support is closed due to the new pack. I was just wondering if anyone on here had any ideas about it. It's my first time contact EA as I usually find most answers on here without having to leave a post.

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ValueError: read length must be non-negative or -1

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