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TheRims8's avatar
2 years ago
Solved

Why Is My Servos Face Gone?

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.103.315.1020
What expansions, game packs, and stuff packs do you have installed? Everything except bust the dust
Steps: How can we find the bug ourselves? By building a servo
What happens when the bug occurs? My servos face is gone and this happens al the time
What do you expect to see? My servos face should have a beautiful and cute face
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

My Servos is gone and I'm going insane

  • @TheRims8 This is possibly a result of outdated mods, especially mods that change any default skin or default body part. Try testing without mods: Exit Sims 4 then drag your Mods folder to your desktop. Then delete the file called localthumbcache from Documents > Electronic Arts > The Sims 4. If you think you might accidentally forget to exit without saving after testing, copy your Saves folder to your desktop too, to back it up. Now open Sims 4 and see if you still have the problem. If you don't, you can start the process of figuring out what from your Mods folder was causing it.

    If you do still have the problem, try a game repair.

1 Reply

  • @TheRims8 This is possibly a result of outdated mods, especially mods that change any default skin or default body part. Try testing without mods: Exit Sims 4 then drag your Mods folder to your desktop. Then delete the file called localthumbcache from Documents > Electronic Arts > The Sims 4. If you think you might accidentally forget to exit without saving after testing, copy your Saves folder to your desktop too, to back it up. Now open Sims 4 and see if you still have the problem. If you don't, you can start the process of figuring out what from your Mods folder was causing it.

    If you do still have the problem, try a game repair.

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