Won't let me play
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? Don't know What expa...
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@juliamakowski02 Please describe, in more detail, what happens when you launch the game. How far does the process get, what do you see, etc.?
Please also run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
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