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happiihaden118's avatar
happiihaden118
New Rookie
3 years ago
Solved

Yellow Error system on the loading screen

I am suddenly getting this Yellow exclamation mark triangle in the corner of my screen with no other text.  It's whenever loading into the TS4 menu. I have CC, so is that the reason??

  • happiihaden118's avatar
    happiihaden118
    3 years ago

    I think resetting my computer may have fixed it because it's not showing up anymore-- I forgot I could reset my computer omg pls. Thank you very much lol

8 Replies

  • @happiihaden118
    Hi there
    The latest patch has been released, have you updated your game?
    Have you turned off automatic updates for the game to let you know there is an update?
    There are a lot of updates to the base game this time around, and many of the mods/CCs will be affected, so we recommend that you remove them before launching the game after the update.
    Hope this help.
  • happiihaden118's avatar
    happiihaden118
    New Rookie
    3 years ago

    Hmm, I moved all my CC to a separate folder, and I'm still getting the error symbol. My game is fully updated, and there is no custom music or anything. Just base + EA Addons.

  • Pick-a-boo_doo's avatar
    Pick-a-boo_doo
    Seasoned Ace
    3 years ago
    @happiihaden118
    Hi there
    Once you do, try the following steps to see if the same problem occurs.
    1. Create a folder on your desktop with a descriptive name, and move the entire "The Sims 4" folder where under "Documents > Eelectronic Arts" into that folder.
    2. Start the game with the Electronic Arts folder empty.

    Please report your results, including whether you are using Windows or MacOS.
    Thank you in advance.
  • happiihaden118's avatar
    happiihaden118
    New Rookie
    3 years ago

    I did that, still has the error, I use a Windows 11 Home (version 22H2), it's a desktop/gaming computer. I can also send you my processor and other stuff if ya need it.

  • Pick-a-boo_doo's avatar
    Pick-a-boo_doo
    Seasoned Ace
    3 years ago
    @happiihaden118
    Hi there
    Thanks for reporting the results.
    Just to be sure, please check the site where you downloaded the mods/CCs you have for any outdated or broken ones, leaving the The Sims 4 folder created by the method I presented in my last post.
    Also, look for any crash txt, LastException files, etc. that have been generated in that newly generated The Sims 4 folder.
    Thank you in advance.
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @happiihaden118  Just to be thorough, I'd like to make sure this error is coming from Sims 4 itself and not from your computer.  (It looks like a game issue, but still, better to confirm.)  Load the game to the Main Menu, bring up the graphics options, put the game into windowed mode, and choose a low resolution, one that doesn't take up anywhere close to all of your screen.

    Quit, restart your computer, load Sims 4 again, and let me know whether the warning icon appears within the Sims 4 game window or outside of it.  If this is a system error, I'd expect the icon to be in the same place on your screen, now outside the game window; if it's a Sims 4 error, it should be in the same place within the game window.

  • happiihaden118's avatar
    happiihaden118
    New Rookie
    3 years ago

    I think resetting my computer may have fixed it because it's not showing up anymore-- I forgot I could reset my computer omg pls. Thank you very much lol

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