Re: Island Living missing from PlayStation

First post y’all— 

This is really weird. My favorite household is on the Island Living expansion pack. Since January I’ve spent way too many hours making my household absolutely perfect. While developing the skills of 5 different characters and building a perfect dream home. With plans to develop the entire island with different families and businesses and so on. You know how it goes. 

Today I log in and find a mysterious 3 new expansion packs in my library that I did not purchase. Among them Seasons, City Living, and one more that I can’t remember (Eco Living?). My precious Island Living oasis is showing up as absent. The see details button says “you already own this pack. But it isn’t showing up. It is listed with all of the add-ons in downloads for the game. But it’s not loading. I deleted the game and re-installed after and it does the same exact thing. 

I am perplexed because the 3 mentioned packs that were added, are a mystery. I purchased none of them. They’re all packs that I would love to engage with. But I did not purchase them. And this glitch is making it tough to play the game because if I play without saving on that lot it will be forever gone. Also 3 of the 5 characters have jobs and/or outfits/features specific to that pack. Long Live Makoa 💕 

Can anyone help? Thanks in advance!