Re: Can’t use gallery - content was created with newer game version error

When will xbox be receiving the new update.  I know they said there were some problems with ps and xbox , but how long is it going to take???

The only information we have is what was posted in the patch notes.

Note: The PlayStation and Xbox versions of today’s update ran into an issue during final testing and will be delayed. We are working hard to get this update to our console Simmers as quickly as possible. Thank you for your patience!

You may want to try posting on the SimsDirect Discord or their X account.

https://discord.com/channels/1151759657283629076/1151759658013437952

https://x.com/TheSimsDirect?t=p9In2htQxdVTQDiYxsq-0w&s=09

I meant say version 2.12 and 2.13

Having the same issue, so glad I’m not the only one🫠

Apparently EA  encountered a problem the the new patch for Playstation and Xbox during final testing and they say it will be delayed. Hope that answers your question.

Hiya McK_B87​ 

2.12 is the current version for console- The PlayStation and Xbox versions of this week's update ran into an issue during final testing and will be delayed. We're working to get this update out for console ASAP! 

Has the update for console dropped yet does anyone know? Wondering if it's worth booting up my PlayStation when I get home from work tonight, I'm just waiting for the update 😁

RheaFallout​ 

We're still working to get this update out for console- we'll provide updates once it's available! 

Thank you for letting me know 😃 I've been playing a game on switch lately so didn't want to unplug all that from my TV to set up my PlayStation if there wasn't an update. I'm very lazy after work 😂

I dont think that is really a solution.  Also the link did not work.

I have a ps4 and I still haven’t gotten the newest patch update yet I’m just wondering why console players aren’t getting the new patch update or update because they said something went wrong I was wondering when will it roll out to console players 

I’m a console player and I still have not gotten the update yet because I heard that something went wrong with the update for console have yall been able to fix it and roll it out to us console players because I haven’t gotten the update yet just wondering if it’s still going to come out for console gamers 

Hi Meatballpower80​ 

I spit your post from the other as that was 6 years old.

As per patch notes there were some issues they need to test still. Don't think there was an ETA given

Note: The PlayStation and Xbox versions of today’s update ran into an issue during final testing and will be delayed. We are working hard to get this update to our console Simmers as quickly as possible. Thank you for your patience!

When is console getting the new update that came out on 5/27/25 because every time I turn on my game to see if there’s an update it’s not showing any updates are there for my console so I’m just trying to find out when is console getting the update?

Hi Meatballpower80​ 

I merged your post with your other post.

I have a console I’m a sims 4 player on my ps4 and the new update came out and there was a problem within the update that console players weren’t able to get the new update so I’m wondering on if the issue is being resolved so that all of us console players can get the update. Because I feel like I’m not cared about being a console player we just barely got puzzles and Crosstitch in full color instead of grayscale. I love the sims 4 it’s the only game that I play and I love my game so much that I have bought every single game pack all the kits and stuff packs and every single expansion packs that have came out I just want to have the update for my game and I would love for my game to stop freezing every few minutes and extreme lagging issues and corrupted save files I’m constantly having to restarting my game and legacy files 

Also wondering when console players are getting this update. I swear we never get any love. There’s so many issues happening with the game, we should honestly be the easiest people to give updates to considering we can’t use mods ect 🫩

The newest update on May 27th, 2025 isn't showing up on xbox series x so I can't update my game. I've deleted everything, restarted, and it still won't update.

It appears the patch was delayed for console users.  Here is a link to the patch notes that indicate this:

Performance updates and bug fixes! | EA Forums - 12190681

EA said there was an issue for console update, same for playstation, it'll be released at a later date 

Hi just asking when does the sims 4 on console get updated there no updates. 

I was just wondering if there is any news about the latest patch update for console players since something happened to were console players couldn’t get the update so I’m just checking to see if console players are getting the update soon or no please help I would like to update my game so that I can play 

I can’t get the newest update that came out on 5/27/2025 I’ve been checking every day for the update but still haven’t gotten it yet I need help I play on a PlayStation 4 with no mods or cc can someone please help me I just need help I need the new update so I can play I don’t like feeling like because I’m a console player I don’t matter this game is my escape from terminal cancer and I want to be able to play again but I can’t because of the constant lagging and freezing every three minutes and corrupt saves files some please help me 

Exactly we don’t get custom content or mods but it’s like we’re a after thought because we play on consoles instead of pc I don’t even want a pc so I would like help on when we are getting the new update 

Yeah I don’t have the newest update either. They didn’t release it for us because apparently there were issues in testing or something. But I hope they fix all the stuff wrong with the game before the new pack comes out. Us console players never get any love 😒