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EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Console - missing household and household items

Hey there @RayneBo99,

If you check the date on the save file on your console, does it look like your game isn't saving since the last time you played? 

4 Replies

  • RayneBo99's avatar
    RayneBo99
    Rising Rookie
    3 years ago

    It's not sims I recently made, it's sims that have been around for a while and all of a sudden the sims and the contents of the house are gone. I save often and also have a backup save

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @RayneBo99 

    It sounds like you may be seeing some "culling" in your game- culling is the removal of households from the game for performance-management and game stability. 

    You can read up a bit more on how this works in-game in the post here

  • RayneBo99's avatar
    RayneBo99
    Rising Rookie
    3 years ago

    Oh no, that's horrible, I mean I understand why it may need to be done but yuck! Thanks for your answer

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @RayneBo99 

    Happy to take a look at this with you!

    If any other issues pop up for you, don't hesitate to let us know again 🙂