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EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
7 months ago

Re: DLC content disappearing

Shanna4you​ 

Try the following to be sure your DLC is fully installed:

  • Restore the licenses on your console 
  • Go to your Game Library 
  • Scroll to Your Collection
  • Select The Sims 4
  • Scroll down to Add-Ons and locate your DLC here
  • Select the DLC in this list and select Install
  • When the download finishes, let your new content install and restart The Sims

1 Reply

  • Shanna4you's avatar
    Shanna4you
    Seasoned Novice
    7 months ago

    I’ve done that numerous of times and I’ve uninstalled and reinstalled the game also.