Forum Discussion

Re: Missing load game button not saving

@PoptartJuniper Thanks again for this info.... I have just tried all the steps you have mentioned and unfortunately it hasn’t worked... the load game button is still missing.
Can you please advise what I can do next?

7 Replies

  • PoptartJuniper's avatar
    PoptartJuniper
    Hero (Retired)
    5 years ago

    @jtblrc26 Are you able to just press the play button there and get into your game?

    Are you trying to save over an old save or creating a new save when you save?

    Can you save as a new save?

    Are you logged in to the correct gamertag and EA account?

    Otherwise, Error code 0 also has the following recommendations.

    Turn off Your system completely

    1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
    2. Unplug the console's power cable. Wait 30-60 seconds. (Set a timer!)
      Important Be sure to wait at least 10 seconds. This step resets the power supply.
    3. Plug the console power cable back in.
    4. Press the Xbox button on your console to turn it on. 

    Delete Your Autosave.  

    1. On Home, select My games & apps.
    2. Highlight the game, press the Menu button on your controller, and then select Manage game & add-ons.
    3. In the menu on the left side of the screen, scroll down to Saved data, then highlight the saved data for your gamertag on the right and press the A button on your controller.
    4. You'll be prompted to confirm deletion of this game save data:
      • Delete from console removes the local copy of this save. You can get it from the cloud the next time you play.
    5. The other option is to delete your entire saves folder for Sims 4, and let the game generate a new save folder when you launch the game. If you have your saves backed up in the cloud, they should resync, but otherwise all your save data will be lost.
  • jtblrc26's avatar
    jtblrc26
    5 years ago
    @PoptartJuniper Yes I can launch a new game from the play button.

    Create new save because old saves have gone.

    Unable to save as a new save.

    Correct gamer tag and ea acc.

    Tried the first recommendation above and didn’t work.
    Just tried the second recommendation and didn’t work.
  • jtblrc26's avatar
    jtblrc26
    5 years ago
    @PoptartJuniper There is loads of space on hard drive to download games, I only have sims now as deleted the other 2 hoping it would help with saving but hasn’t.
  • PoptartJuniper's avatar
    PoptartJuniper
    Hero (Retired)
    5 years ago

    @jtblrc26 

    Can you try this:

    • Start the game
    • Click on the big Play button
    • If you’re taken to CAS, create a random Sim and place him into a house
    • If you’re taken to the map, place the Sim into a house
    • Close the game (it’s not important if you save or not but make sure you don’t overwrite your old saves if you do save)
    • Start the game. The buttons should be back
    • Click on Load and a list of your all your saves should appear. Load the one you want to play. You can delete the new one.

    Here's the threads I found for reference:

    No Load Game Button Sims 4

    Load Game Option gone from the Homescreen

    Save Games Disappearing

  • jtblrc26's avatar
    jtblrc26
    5 years ago
    @PoptartJuniper Yaaayyy!!! This worked!!
    Thank you so so much for all your help, you are an absolute legend!!!
    The load game button is back and I can now save my game, I’m playing Sims again. I’m really happy 😃