Seasoned Rookie

Re: Sims 4 crashing issues on ps4

I have a similar problem. Mine crashes everytime I try to save and no my save file is not corrupted. It doesn't matter if I've been playing for an hour or 5-10 minutes. It's been happening everytime I try to save for the past 12 hours.

6 Replies

stardestroyer82
7 years ago
As one idea try checking to see if your sims game needs to be updated because after I received my last update it seems to work a lot better.
I think with mine it may have been a glitch in the menu area.
Good luck
Jade2018
Seasoned Rookie
7 years ago
No update needed. I moved the save file from my external hard drive to the internal one. The solution worked for about 4 hours. It then crashed again when I started it back up later on and tried to save. I might need to uninstall and reinstall as a last resort.
bknht
7 years ago
Just a shot in the dark but me and then another person here had the same problem. The crashing when saving almost ceased when we turned off the "send usage reports" checkbox in the game settings. Maybe it's worth a shot!
Jade2018
Seasoned Rookie
7 years ago
The uninstall and reinstall worked but I'll keep that box uncheck solution in mind if it happens too many times again, thank you.
WarrenKWoodhouse
New Scout
7 years ago
Apparently the issue is still on going. What EA needs to do is allow us to save our creations to The Sims Official Website as part of the Community, then at least then, the issue regarding this crash can be avoided. The actual issue is pertained to My Library and Save Game Files. It fills up quickly on both and along with the recent very buggy updates, the game simply can not keep up with the system and it crashes as a result. Reinstalling the game works but do we all want to constantly do that?
Anonymous
7 years ago
Approved
I am having issues too with my game since yesterday - I downloaded the cool kitchen stuff pack, problems started a few hours after. Also have cats and dogs, no more add ons. Checked the fan of my PS4 - no excessive amount of dust there. There is still 400 gb or free space on my internal drive. If my sims just get stuck the resetsim option fixes tbat. The game also completely freezes while playing at random. The only thing I can do then is press the home button and close the application. Already re-inatalled the game and added my backed up save game, only the one I am currently playing with. Deleted loads of things from my library - only one household, 6 lots and no rooms left.
Version installed:
BASE: 1.10.33.4400 (64 Bit)
FP01: 1.assets.live-fp01.52
SPO3: 1.assets.live-sp03.50
EPO4: 1.assets.live-ep04.15
Please help!!!
Edit: the freezing of the entire game seems to occur more when I use the speed up time options.