Forum Discussion

CalmSoulMumma's avatar
CalmSoulMumma
Seasoned Newcomer
1 day ago

Re: Unable to go Online error

Since the update today, in the Sims 4 Home Screen I have an exclamation mark in the moola window and I don’t have Gallery. When I click on the arrow next to my gamer tag it says I’m not connected, when I click Connect it says unable to because EA Account is not linked. I’ve been troubleshooting for an hour now and nothing is working. I’ve logged into my EA account and my Xbox account is linked. I’ve checked the internet connection to my Xbox as well and it’s all running really well. I’ve tried restarting, clearing the reserved cache, forcing shut down etc. is anyone else having this issue? 

I play on Xbox series X

No RepliesBe the first to reply