All Content Downloaded from The Gallery Gone
When I loaded up my game today I found that all content originating from The Gallery had disappeared! Lots, Households, all gone. I'm also unable to see my content that should be saved in The Gallery...
Forum Discussion
Just to be clear, are you referring to the online Gallery or your in-game Library?
Actually it's both. All of the lots and sims I downloaded from The Gallery and placed in my game have disappeared (eg. Newcrest was entirely populated with Lots I'd got from The Gallery and it's now completely empty), and also all the Content I'd favourited and stored in my catalogue in The Gallery has vanished too.
I don't think it is both. It sounds like your issue is with the Tray folder in your Sims 4 folder. This stores all the files for the Lots/Rooms/Households in your in-game Library. The Gallery is only online.
Are you using iCloud Drive to sync your Documents folder? [READ FIRST] Saves, CC/Mods or Library items disappeared? iCloud issues | EA Forums - 10979712
I was syncing to cloud until recently (I turned it off as I was running out of space)... the timing would match with when I lost everything.
As far as I'm aware I moved everything to my mac book's local drives. Any idea how I can find/restore the Tray folder?
I've also been having issues with the online Gallery ages. Mostly of the stuff I favourite either never appears or doesn't stay in my Catalogue 🤷♀️
