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BeepBo0p1's avatar
BeepBo0p1
2 years ago

All of my Sims 4 data has been removed

I saw a post on here where someone couldn't find the Electronic Arts folder and I had the same problem (I use a macbook pro if this has any correlation to solving this issue). A person in the comments of that post told the poster of that thread to copy and paste two codes into the Terminal application in order to find the Electronic Arts folder. I followed the instructions after that and ended up finding the folder in the Time Machine application. I then dragged and dropped the folder out of the Time Machine application onto my desktop to add the mods I wanted to add into the mods section of the Electronic Arts folder. Once I finished doing that, I proceeded to open up my game and I saw that all of my saved games, households, sims I created and buildings had been removed except for the packs I had purchased. I attempted to remove the Electronic Arts folder from my desktop back into the Time Machine application and nothing worked. So I searched up how to resolve this issue and the results were saying that I had to put the folder back into the documents folder so I did that and still, nothing happened. I don't know what to do. Can someone please help me out.

Thank you.

mac

4 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago

    @BeepBo0p1 

    By default, the game stores your Saves, Mods, Tray (where your Library items are saved) and all your user game data in a folder called The Sims 4 in Documents > Electronic Arts. If there is no Sims 4 folder in this location the game will recreate a new one each time it is launched.

    Is the problem that you simply haven't put all of the relevant files back in the Sims 4 folder from your Time Machine backup? Or do you have storage issues and your Mac is now pushing the contents of your Documents and Desktop folder to iCloud Drive?

  • BeepBo0p1's avatar
    BeepBo0p1
    2 years ago

    I'm not too sure if this was the answer you are looking for in response to the questions you asked and I am very sorry if this answers nothing (I'm not really good with looking into stuff like the Time Machine application since i've had no previous experience with it) but every file that was in the Sims 4 folder has remained in there from the time that this problem occurred. No subfolders were removed from within the main Sims 4 folder. I'm not too sure if this is a iCloud issue because even when the Sims 4 folder was still located inside the Time Machine application, my iCloud storage was showing up as full. This all just started as soon as I dragged and dropped the folder from my Time Machine application onto my desktop. I don't have a physical Time Machine backup if that is what you mean, only the application. Also, there is no new Electronic Arts folder to be found in my documents folder. The only one that is there currently is the one I moved from the Time Machine application to my desktop, which I then moved to my documents folder thinking that by doing that, the issue would be fixed. It could be storage issues. If it is, could you please tell me how to clean up some storage without making drastic changes if possible?

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago
    @BeepBo0p1

    Could you please post a screenshot of what you are referring to as your Time Machine, showing the Sims 4 folder.

    Time Machine is a backup utility. If enabled, it backs up your Mac to an external drive or an accessible drive on your network.

    If you are backing up to an external drive, this drive will show as an icon on your desktop and/or in the left sidebar in Finder under Volumes. If you have a Sims 4 folder on that external drive it will be a backup and the game won’t load anything from it (see the first para in my previous message about the Sims 4 folder).

    It sounds like your problem is an iCloud issue but please post the screenshots before we move onto that.

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