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bobbiepaynexo's avatar
bobbiepaynexo
9 years ago

Blank Text Bubbles - Mac

HELP! 

I am trying desperately to solve the many issues with blank text bubbles - especially with the new update to include toddlers ( I literally cannot see any of the interactions associated). 

I have read and tried the solutions from this thread http://answers.ea.com/t5/The-Sims-4/Blank-Text-Bubbles-after-installing-Sims-4-Get-To-Work/td-p/4472829 however non have worked. 

I have an up to date MAC - MacBook Pro (Retina, 13-inch, Mid 2014) - Sierra version. 

Any suggestions ☹️ getting so fed up and frustrated!! 

mac

1 Reply

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    9 years ago

    @bobbiepaynexo

    Please try the following:

    1. In your Applications folder right click on the Sims 4 app and select Show Package Contents.
    2. Navigate to Contents > Mac OS.
    3. There should be two files in there. Right click on The Sims 4 and select Move to Trash. Don't drag the file as it will only move an alias and leave the original in place. Leave the other file, The Sims 4.par alone.
    4. Now open Origin, click on The Sims 4 in your Games Library and click on Download.

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