Hi, yes I have checked all my settings, they are all fine.
No I haven't installed any other software.
I've tried deleting the Options.ini file and it hasn't made any difference.
The game is also crashing constantly and I have to force quit because it stops responding about every 30 minutes.
Thanks. Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
What steps have you taken to try and resolve the freezing?
