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Mlattimore20's avatar
Mlattimore20
2 years ago
Solved

Can’t drag camera or click on sims to interact I’ve tried everything please help

I can’t click on sims to interact or drag camera.HELP I’ve tried everything I could think of 
mac
Bluebellflora's avatar
Bluebellflora
Hero+
2 years ago
@Mlattimore20

Sorry but your montage of pictures isn't very clear. Please take proper screenshots of your Mac screen, instructions here on how to do so - https://support.apple.com/en-gb/102646

You tried cleaning your folder by moving out various files and folders or you tried a whole new clean Sims 4 folder? What is "everything else" that you tried? I don't want to suggest things that you have already tried.
Mlattimore20's avatar
Mlattimore20
2 years ago

Yes I tried cleaning my folder, repairing the game, and a lot of things I’ve seen others say that helps on this site. It’s been months since I’ve tried to fix the issue so I don’t remember all that I tried. I highlighted the problems I'm having in the pictures hopefully they’re clear enough now I also can’t move the camera around with my trackpad.

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago
    @Mlattimore20

    Try a clean folder by moving your current Sims 4 folder to a different location outside of the Electronic Arts folder. This will force the game to create a new Sims 4 folder with none of your current user data loaded. Does it still happen in this new clean, vanilla game?

    What are the specs of your Mac from Apple > About This Mac?

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