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meghanjosephine's avatar
meghanjosephine
8 years ago
Solved

Can no longer rotate camera with touchpad?

Hi everyone, I’m playing the Sims 4 on my Mac and don’t normally have any issues with my touchpad but today when I opened my game, suddenly I can no longer use two fingers on the touchpad to spin t...
mac
  • Bluebellflora's avatar
    Bluebellflora
    8 years ago
    @meghanjosephine

    Didn't you also have an issue with the Origin window not sizing properly?

    Can you reset the NVRAM on your Mac and see if that helps? You can find instructions on Apple's site here - https://support.apple.com/en-gb/HT204063

    If that doesn't fix it then reinstall your version of macOS from the App Store. Make sure you back up your Mac beforehand but it shouldn't cause any issues. Doing so would rule out any OS issues that may be causing your problems.
Bluebellflora's avatar
Bluebellflora
Hero+
8 years ago
@meghanjosephine

Didn't you also have an issue with the Origin window not sizing properly?

Can you reset the NVRAM on your Mac and see if that helps? You can find instructions on Apple's site here - https://support.apple.com/en-gb/HT204063

If that doesn't fix it then reinstall your version of macOS from the App Store. Make sure you back up your Mac beforehand but it shouldn't cause any issues. Doing so would rule out any OS issues that may be causing your problems.
  • evarosebb's avatar
    evarosebb
    7 years ago

    My daughter restarted the NVRAM and it worked! We'd tried so many things. Thank you for this!

  • evarosebb's avatar
    evarosebb
    7 years ago

    Hi! We're having the same problem. First we repaired the game, and that worked. Then it happened again and repairing didn't work. It's not the Sims3 camera mode (she's definitely in Sims4 mode). Then we removed the Sims4 folder from EA in Documents, started the game again, and moved a bunch of settings from the old folder into the new folder, and that worked. Then it happened again. That time resetting the NVRAM worked, but then it happened again. We're not sure what to do from here. Any help you can offer is appreciated!

    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      7 years ago
      @evarosebb

      Hummm, if you reset the NVRAM again does it again fix it temporarily?
      • evarosebb's avatar
        evarosebb
        7 years ago

        Yes, we just did it again and it is working now. I expect it will stop working again...first world problems. :-)

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