Cannot upload lots to the Gallery
Any solutions to not being able to upload builds to the GALLERY? Since the Home Deco pack came out I have not been able to upload a single thing to the gallery. I have twice uninstalled/reinstalled t...
Forum Discussion
I forgot to ask, is there any way to save my library on my MAC so I don't lose them again if I am having to uninstall/reinstall for the THIRD time?
@LBeternity
The Tray folder in the Sims 4 folder contains your library items. Just keep a copy of it.
What happens when you try to upload to the gallery? Is it crashing? Any error messages?
The Tray folder in the Sims 4 folder contains your library items. Just keep a copy of it.
What happens when you try to upload to the gallery? Is it crashing? Any error messages?
Thx, I copied and pasted the Tray from the sims 4 folder and placed it on my desktop, and added that to the actual one in Cloud. I took out the sims 4 folder and put it on the desktop Lil bit ago as a suggested "fix" saying that maybe generating a new sims 4 folder and placing a few of the folders w/in it (saves file among them), however, it didn't help it and of course, took out my library in the process, so at least those in the library on that desktop folder might be saved via your tip..
As for the main issue I have been dealing with regarding getting my builds onto the Gallery. There are no error messages. It's simply in a perpetual state of upload. Never stops trying (ten minutes and it was still going) til I have to Force Quit the game. I have no MODs, no CC, and have uninstalled/reinstalled, repaired the game multiple times now and nothing is working. Even EA couldn't get it fixed. I didn't have this issue until I got the Dream Home Decorator Pack and I added CC to my original game. I did, however, delete every bit of CC and lost all my library contents when I initially uninstalled my game the first time. I reinstalled the game without any MODS or CC and it wasn't working and placed back the saved games I had on a folder on my desktop. That didn't fix anything and tried getting help with EA chat who advise me after over an hour of trying to fix the gallery issue to uninstall/reinstall the game again. This time I cut my losses and did not put back my saved games and started the entire Sims 4 from scratch! ... And it didn't fix the problem :-< I have today, as stated above, used the repair game option and took out the Sims 4 folder.. but still, the problem persists, and can't upload a single thing to the Gallery. I honestly don't know what else I could do to fix it at this point. I've tried everything multiple times.
- @LBeternity
When you move out the Sims 4 folder you're meant to then load the game and try to do what ever you can't normally do, in your case upload lots, in a new clean game. It's testing to see if the issue is your data or an installation issue. There's no point in moving out the folder if you're just going to add your old content back into it before loading the game again.
Run the Origin reset tool and see if that helps with the connection - https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/I did actually load a new game and try it but I was still having issues with it. I also ran the reset tool and still having the same problem. I'd like to see if maybe uninstalling just the Home Deco pack would help as I only had this problem when I downloaded it in the first place. (I have a Mac) But that would require me uninstalling/reinstalling it all over again and that takes all day. Plus, when I tried not downloading it eventually did it automatically without me realizing it.
