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I did actually load a new game and try it but I was still having issues with it. I also ran the reset tool and still having the same problem. I'd like to see if maybe uninstalling just the Home Deco pack would help as I only had this problem when I downloaded it in the first place. (I have a Mac) But that would require me uninstalling/reinstalling it all over again and that takes all day. Plus, when I tried not downloading it eventually did it automatically without me realizing it.
You can disable certain packs from loading - https://sims4.crinrict.com/eng/2017/03/disable-single-packs/
- 5 years ago
Well, I went and uninstalled/reinstalled it again. I did not add in anything from the old sims4 folder and started from scratch again.. I even clicked off the Dream Home Decorater Pack so is wouldn't install. I loaded up a new game and wouldn't you know... Dream Home was installed regardless. I even had made sure it wasn't in the queue either but it still installed. I created a new person went to an empty lot and built a shell with a couple of counters from Home Deco just bc (?), anyways I tried saving to the gallery and it STILL won't load. However, I get an error message "Server error. We could not process this Gallery request. Please try again later." I'll try James's tool and see where that gets me.
- 5 years ago
@BluebellfloraI disabled the Dream Home Decor pack using the way you suggested and started another new game from scratch. Went onto a lot and built a shell of a building and saved it to my library. Tried uploading it to the gallery and it's still currently trying to upload. Essentially, I now need to Force Quit the Sims 4 because I know it will not stop trying and I still can't upload anything to the Gallery. Btw, this time I'm not getting an error message like the last time. Though, whenever I try to get to the gallery it asks to connect, which I do then click to upload...
- Bluebellflora5 years agoHero+@LBeternity
Sounds like you may have automatic updates enabled in Origin which is why it downloaded.
You could try the Origin reset tool which will clear out cache, preference and other files - https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/
If that doesn't work I'm not sure what else to suggest ☹️- 5 years ago
Even when I managed to get the Home Decor pack off I still had the issue. I tried the tool again as I had done yesterday as well and didn't help. Today I could hardly get the game to stay online long enough to try anything. Can't see how this will ever get fixed at this point. Nothing works and having lost all of my original builds in the library from the first uninstall/reinstall I'd give up and just stop playing altogether if it weren't for all the time and money I spent already on this game. Even EA Help couldn't help me fix this... I don't have time for this S#$^!!
Thx for trying to help, btw, I appreciate it.
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