Forum Discussion
Anonymous
7 years agoBoth
Bluebellflora
7 years agoHero+
There's the problem. Did you choose to upgrade the game in Origin when you subscribed to Access? That's broken the ability to play. Try this:
- Right click on the Sims 4 in your games library and uninstall it. I you have saves etc. you want to keep move your Sims 4 folder to the desktop first.
- Run the Origin reset tool and trash the Origin App
- Redownload and install Origin
- Download Sims 4 and install
- Anonymous7 years ago
Hey, I just completed those task and am still unable to press play
- Bluebellflora7 years agoHero+@inashyatt1989
And you're getting the same error message?
Do you need Origin Access? Do you also play on a PC? Cancelling your subscription may be the only choice you have as your Sims 4 has been upgraded for Access.- Anonymous7 years ago
@Bluebellflora I cancelled my subscription yesterday. I do no own a PC. When i click on sims 4 within my files i get AVAILABLE FOR ORIGIN ACCESS MEMBERS ON WINDOWS ONLY
About The Sims 4 Technical Issues - Mac
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