Can't See my Puppy

Question

Product: The Sims 4Platform:MacWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? V1.23What expansions, game packs, and stuff packs do you have installed? Cat and DogSteps: How can we find the bug ourselves? I CANT SEE MY DOGWhat happens when the bug occurs? I CANT SEE MY DOG What do you expect to see? I want to see my dogHave you installed any customization with the game, e.g. Custom Content or Mods? YesDid this issue appear after a specific patch or change you made to your system? No‌I can see my puppy or cat why?

crinrict · Answer

@rachellezhang314 Could you please describe your issue a more ? Is the dog invisible ? Is it a big or a small dog ? Do you see any dogs at all ? Did you test without mods/cc in ?

Could you please provide your specs as described here: https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M162

Also the version number you put is for console. Could you check what you have. Here's instructions how to find the proper one: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/m-p/8775353#M124496

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Can't See my Puppy

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