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Anonymous's avatar
Anonymous
10 years ago
Solved

"Copy to clipboard" button not working

I would just like to firstly say that I'm extremely frustrated with EA and their * customer service.. Anyway, I'm using a mac and was trying to download my Sims 3 expansion packs but the "copy to cli...
mac
  • Anonymous's avatar
    Anonymous
    10 years ago

    @blvnco305 We are aware of this issue and it is under investigation. In the meanwhile, please contact an Advisor and they should be able to provide you with the codes after verifying your account ownership:

    1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
    2. Make sure you are logged in (top right corner) and select 'Help with Game'
    3. Find the affected game (if it's an account issue select Origin)
    4. Select 'Contact Us' at the bottom right on the new page
    5. Select your platform and then 'Next'
    6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
    7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Anonymous's avatar
Anonymous
10 years ago

@blvnco305 We are aware of this issue and it is under investigation. In the meanwhile, please contact an Advisor and they should be able to provide you with the codes after verifying your account ownership:

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next'
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

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