This issue now seems to be fixed in the 1.68.154.1220 November 2020 patch.
Thanks all for confirming it now seems to be fixed. If you start experiencing issues again please post 🙂
After about five minutes in game, the game gets classic spinning wheel and crashes the entire system; bonus graphical glitches.
origin has been reset, computer has been force rebooted numerous times. Game is unplayable post September 3 2020 patch.
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Please move your Sims 4 folder to the desktop and load a new clean game to see if it still happens.
And lastly, help with taking screenshots on Mac - https://support.apple.com/en-gb/HT201361
It’s impossible to take screenshots when the problem happens. The entire system freezes and becomes non responsive. Which is why I used my phone to get the pictures I can. Can’t even swipe to a different desktop. It really maxlines the system and creates a kernel panic essentially.
i have done a complete origin reset and a game reverification, and I had just reinstalled the game right after the previous patch because the game gave me the crashing error upon attempting to load the game. (I had only resumed playing after nifty knitting came out and that bug was fixed because I was tired of having game saves hosed.)
Honestly, I’m just tired of uselessly reinstalling stuff because a reinstall has never actually fixed anything when the game does this.
I have a iMac Pro, 32 gigs of ram, 8 core system. I can pull down the system specifics later, but it’s the baseline iMac Pro. I’m going to try to update to the latest Catalina which came out a little while ago to see if that fixes the game first.
If you could provide the full specs and answer the questions in that link it would be really helpful.
If you play in windowed mode does it still lock up the system? Sometimes I get the exact same thing shortly after loading the game on my 27" 2019 iMac.
I have to switch off my Mac at the power button.
I'm having the same issue, also on an iMac Pro (which I bought brand new 4 months ago)--the game crashes to reboot, for me. The crash immediately freezes the entire system, I can't even screenshot. The first time it happened, my entire screen turned green and I hard rebooted my mac. The following 2 times (both after a game repair) my computer just rebooted itself after sitting frozen for about 3 minutes.
My iMac is up to date and I haven't had any issue with Sims 4 prior to the most recent patch. I've tried repairing the game and it worked for a little while, but within an hour of playing it crashes again. So far it has happened while in build mode. I have no mods nor any custom content. I just have the base game and all of the expansion, game, and stuff packs.
macOS Catalina 10.15.6
iMac Pro 2017
Procesor 3.2 GHz 8-Core Intel Xeon W
32 GB 2666 MHz DDR4
Radeon Pro Vega 64 16GB
Yeah, Origin in-game seems to serve no purpose other than to break things. Interesting that windowed mode actually made it worse.
Thanks for the Config file, really helpful. I can see that your GPU is not found in the database of supported cards. Would definitely be worth adding it to see if it helps:
card 0x6867 "AMD Vega 56" $cardLevelUber $resolutionHigh
This may help with the crashing but please do let me know 🙂
Could you also please attach your Config.log file here. Have you also disabled Origin in-game to see if it helps?
Is it bad news that there is something similar to that already in there?
card 0x687F "AMD Vega 64 and 56" $cardLevelUber $resolution
I did add the one specific for just 56, and I will check to see if this works.
Funny that all of us with this issue have an 27 in. iMac. I'm running Sims 4 on an iMac Pro and have never had this issue before, My game loads in normally but will become unresponsive with the spinning wheel about 5-30 minutes in. It freezes randomly, whether in build/buy or live play, and I'm unable to go to my desktop, forcing me to hard restart my computer. Sometimes following the spinning wheel would be a bright blank red screen. I've tried repairing, reinstalling, taking out all mods, lowering all specs.
