Forum Discussion
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.154.1220
What expansions, game packs, and stuff packs do you have installed? All except Journy to Batuu
Steps: How can we find the bug ourselves? Play until the game crashes - the longest I have been able to play before it crashed was 2 hours or so
What happens when the bug occurs? The game crashes
What do you expect to see? The game not to crash
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Nov 10 patch - Origin would not let me start the game without it
Note: I removed all mods and custom content BEFORE installing the patch and have not added them back in
Here is my first crash report
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>1f9cfcc3d769c7d55faadd09</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-11-10 18:51:54</createtime><buildsignature>Local.Unknown.Unknown.1.68.154.1220-1.200.000.475.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xc4815</categoryid><stack> 0xc4815 0xc0ac6 0x8b032 0x2057be 0x202842 0x201ef9 0x201a14 0x1fc985 0x20414e 0x1f5393 0x6109 0x1b8b</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 1088.72<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Origin Version: 10,5,87,45080<br />Modded: False<br />SystemInfo: Mac OS X Version 10.15.6 (Build 19G2021) GPU: Radeon Pro 555X macOS Metal driver 0.0.0.0<br />(baseaddr) 0x107931000,'The Sims 4' 0x107931000,'The Sims 4' 0x107931000,'The Sims 4' 0x107931000,'The Sims 4' 0x107931000,'The Sims 4' 0x107931000,'The Sims 4' 0x107931000,'The Sims 4' 0x107931000,'The Sims 4' 0x107931000,'The Sims 4' 0x107931000,'The Sims 4' 0x7fff6990f000,'libsystem_pthread.dylib' 0x7fff6990f000,'libsystem_pthread.dylib'(/baseaddr)</contextdata></report>
And the second
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>232982a7c7e87fad5fab888a</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-11-11 07:20:45</createtime><buildsignature>Local.Unknown.Unknown.1.68.154.1220-1.200.000.475.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x5e93cf</categoryid><stack> 0x5e93cf 0x5e96f1 0x5e96f1 0x5ebf6f 0x5f7290 0x557e99 0x557b3f 0x19e8705 0x107e83d 0x107df79 0x107deb9 0xfa4585 0xdfaa12 0x3465 0x2112 0x20f1 0xbf2ea 0x9e7f9 0x9e35f 0x9de47 0x82bea 0x81e3e 0x2fabd 0x2f7d5</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 2114.61<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Origin Version: 10,5,87,45080<br />Modded: False<br />SystemInfo: Mac OS X Version 10.15.6 (Build 19G2021) GPU: Radeon Pro 555X macOS Metal driver 0.0.0.0<br />(baseaddr) 0x108fcc000,'The Sims 4' 0x108fcc000,'The Sims 4' 0x108fcc000,'The Sims 4' 0x108fcc000,'The Sims 4' 0x108fcc000,'The Sims 4' 0x108fcc000,'The Sims 4' 0x108fcc000,'The Sims 4' 0x108fcc000,'The Sims 4' 0x108fcc000,'The Sims 4' 0x108fcc000,'The Sims 4' 0x108fcc000,'The Sims 4' 0x108fcc000,'The Sims 4' 0x108fcc000,'The Sims 4' 0x108fcc000,'The Sims 4' 0x108fcc000,'The Sims 4' 0x108fcc000,'The Sims 4' 0x7fff31986000,'Foundation' 0x7fff2f2c9000,'CoreFoundation' 0x7fff2f2c9000,'CoreFoundation' 0x7fff2f2c9000,'CoreFoundation' 0x7fff2f2c9000,'CoreFoundation' 0x7fff2f2c9000,'CoreFoundation' 0x7fff2df48000,'HIToolbox' 0x7fff2df48000,'HIToolbox'(/baseaddr)</contextdata></report>
- Bluebellflora5 years agoHero+@C_El_Lips
Thanks 🙂 You have two different category IDs so maybe different issues. Could you update Catalina to 10.15.7 and see if that helps. I don't think it will but would be good to check. Could you also disable Origin in-game.
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