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kaimelea's avatar
kaimelea
Seasoned Adventurer
5 years ago
Solved

[CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod related

I updated my game today with the new November 2020 update. It let me play for a little while (10-20) minutes before crashing. Nothing popped up on my screen and no error code either. The game just cl...
mac
  • Bluebellflora's avatar
    Bluebellflora
    5 years ago

    Fixed in the 17.11.20 hot fix patch 1.68.156.1220

Bluebellflora's avatar
Bluebellflora
Hero+
5 years ago

Thanks for the replies 🙂

And is this happening only with existing saves? Or also with brand new ones? If with new ones, is it after going into live mode? For example, if you have a new save and you have only entered build mode, does it happen?

Ewana3's avatar
Ewana3
Seasoned Rookie
5 years ago

I always save the game in new save, I do not overwrite the existing file and the game still shuts down unexpectedly after the last update, I had no problem before.

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @Ewana3

    You’re not starting a new save though? You loaded your save from before the patch and saved as a new save?
    • Ewana3's avatar
      Ewana3
      Seasoned Rookie
      5 years ago

      Yes I loaded save from before the patch and saved as a new save.

      • Bluebellflora's avatar
        Bluebellflora
        Hero+
        5 years ago
        @Ewana3

        You need to try a brand new save, not an old one. Sims come with baggage 🙂
    • KimberlyRenee's avatar
      KimberlyRenee
      5 years ago

      I could not find a way to comment on this discussion. I'm having the same problem since the update. I was able to play a bit longer this evening but the game made a loud pop sound (New, did not happen yesterday) and then it closed. I have also noticed the game will not close while I'm on the main menu, the gallery, and create a sim. Only closes while I'm playing a household. I do not know how to get the problem report file, so I copied and paste it into a word document (attached). This is the most recent report. I have a MacBook Pro 2017 with macOS Catalina version 10.15.7. To my knowledge I have to mods or cc. And I have never experienced this or any other problems before this update.

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