Forum Discussion
If you are on Windows post here - https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Game-Crashes-after-November-2020-Patch/td-p/9719086
If you are on Console post here - https://answers.ea.com/t5/Technical-Issues-Consoles/PS4-Sims-4-Random-Crashing-Patch-1-33/td-p/9717446
To try and help understand what the issue is, and you are on a Mac, please can you provide the following:
- Attach the Config.log file from your Sims 4 folder
- If you have a lastCrash report in your Sims 4 folder from the game crashing since updating, please attach it (you may need to open in TextEdit first and just take out the "XML" in the first line before uploading)
- What exactly were you doing in game when this happened?
- If there is an error message before the crash please take a screenshot and attach it.
Hello! Having the same issues as everyone else. The game crashes without warning and there doesnt seem to be a pattern since the update. I dont have mods enabled and i tried repairing the game a few times...
Looks like it doesnt happen in build mode just in live but it happens unexpectedly without an error message.
Another note - anyone else having issues aging their sims up using the birthday cake?
last crash and config log attached, thank you!
- haveahiddles6 years agoNew Rookie
Not with human sims, but my pets won't age up with the Age Up Vet Treat. They eat them and then nothing happens.
- 6 years ago
I did have issues with Sims aging up with the birthday cake. I brought the cake and sim to a community lot and they were able to age up there.
- 6 years ago@DarrianMacy I had this issue too! My Sim was in the kitchen and then it teleported her outside, so I moved the cake to another table and tried again and then it randomly worked.
- 6 years ago
I spoke to EA Support yesterday and they said it was an issue on their end, which seems to be the case as all platforms are affected. The person I spoke to said it was being investigated so I think it's just a waiting game at this point sadly.
- 6 years ago@DarrianMacy Meee!! I haven't found anything about it so far in the forums!
- 6 years ago
OK, so I've had the crashing issue a couple of times. Normally if I keep saving my game every couple of minutes, I can play for a longer time. Now the game just froze completely during an event (Winterfest). The first time was at the beginning of the event: the game stopped responding, so I had to exit the game. I could save everything, but everything was extremely slow. I restarted the game and played about 5 minutes of said Winterfest. It seemed like the game just couldn't handle it at all. It froze, I couldn't click on other sims, I couldn't tell the selected sim what to do and when I tried saving, the game just got stuck in the saving screen. I couldn't close the game and it wouldn't let my laptop shut down, so I had to hardcore shut it down... now I'm scared of going back, since Winterfest is still going on!