Fixed in the 17.11.20 hot fix patch 1.68.156.1220
I had a few crashes earlier in the day today, each about 30 minutes into build mode. This evening I installed snowy escape and I was maybe an hour or so into gameplay, I just finished snowboarding and went to relax in the hot springs. No error message but I had two odd beeping noises come from my computer, then the game quit unexpectedly.
Fixed in the 17.11.20 hot fix patch 1.68.156.1220
I currently have the same problem. Totally unplayable. tried all of the normal fixes and it has not changed anything.
Could you send EA your save? There’s a link in the solution explaining how to do it.
Did you try again with a new Sims 4 folder after disabling sound?
@Bluebellflora
Hello, thanks for your help. I have a feeling turning off the sound helped.
Edit: I have now downloaded the new pack "Snowy Escape". I played for 1 hour, both in live mode and in CAS. The game did NOT crash! THANK YOU ❤️
Do we know what happens when they update to fix the issue after enabling no sound? Like will we have to go back in and enable sound again after the update or will that change automatically?
Also, do we need to do this workaround every time before playing or just once??
Thanks!
So today the game decided to once I moved my sims to the new world. It would act like everything was good (I have no sound on fully) then it wouldn’t let me click to a new sim. And then would let me do everything else but once it was paused I couldn’t get it to unpause. Then it will continuously load and never stop. Forcing me to quit the game. I thought I would share what’s happening to me because maybe it will help contribute to the fix. But I can’t wait For the new patch because I want to be able to enjoy this amazing expansion pack and the new update
I was initially only having the freezing issue (sims moving but can't click etc.), but thought I'd try the -nosound workaround anyway... Well, about 7 minutes into playing (live mode) it crashed so hard that my laptop restarted. Wouldn't really call that an improvement, so bring on the patch, I guess?
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
There are some known issues with specific model Macs.
