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Jingqiusiyu's avatar
Jingqiusiyu
4 years ago
Solved

[CURRENT ISSUE] Sims 4 M1 Pro/Max in full screen mode refresh rate problem

Hello, I have a MacBook Pro in M1 Pro and in M1 Max. I update my game today. I find when I play the game in full screen. It has a refresh rate problem. ether MacBook pro's monitor or an external moni...
mac
  • SimQARobo's avatar
    SimQARobo
    4 years ago
    Under investigation. Accepting as solution for visibility purposes only.

    Hello @khmvv @Jingqiusiyu 

    The team will look into this, but in the meantime, can you try changing the Vertical Sync option in the game's Graphics settings and see if that makes it better or worse?

SimQARobo's avatar
SimQARobo
Icon for EA Staff rankEA Staff
4 years ago
Under investigation. Accepting as solution for visibility purposes only.

Hello @khmvv @Jingqiusiyu 

The team will look into this, but in the meantime, can you try changing the Vertical Sync option in the game's Graphics settings and see if that makes it better or worse?

Jingqiusiyu's avatar
Jingqiusiyu
4 years ago

Thanks for your reply. I have try, but it change anything. In the full screen mode, it is always the lowest fps (24hz). In the Windows mode it is OK. I have two Macbook, M1Pro and M1Max. They have the same problem. And I have seen a lot of guys have the same problem with Apple M1 in the internet. I think it is a bug in the last version of SIMS4. My system is macOS Monterey 12.1, Sims4 is 1.82.99.1230

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