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Jingqiusiyu's avatar
Jingqiusiyu
4 years ago
Solved

[CURRENT ISSUE] Sims 4 M1 Pro/Max in full screen mode refresh rate problem

Hello, I have a MacBook Pro in M1 Pro and in M1 Max. I update my game today. I find when I play the game in full screen. It has a refresh rate problem. ether MacBook pro's monitor or an external moni...
mac
  • SimQARobo's avatar
    SimQARobo
    4 years ago
    Under investigation. Accepting as solution for visibility purposes only.

    Hello @khmvv @Jingqiusiyu 

    The team will look into this, but in the meantime, can you try changing the Vertical Sync option in the game's Graphics settings and see if that makes it better or worse?

SimQARobo's avatar
SimQARobo
Icon for EA Staff rankEA Staff
4 years ago
Under investigation. Accepting as solution for visibility purposes only.

Hello @khmvv @Jingqiusiyu 

The team will look into this, but in the meantime, can you try changing the Vertical Sync option in the game's Graphics settings and see if that makes it better or worse?

Jingqiusiyu's avatar
Jingqiusiyu
4 years ago

ether MacBook pro's monitor or an external monitor the refresh rate is always the lowest value of the system. which means 49.95fps in Macbook pro's monitor, 24fps in a external monitor.

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