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Jingqiusiyu's avatar
Jingqiusiyu
4 years ago
Solved

[CURRENT ISSUE] Sims 4 M1 Pro/Max in full screen mode refresh rate problem

Hello, I have a MacBook Pro in M1 Pro and in M1 Max. I update my game today. I find when I play the game in full screen. It has a refresh rate problem. ether MacBook pro's monitor or an external moni...
mac
  • SimQARobo's avatar
    SimQARobo
    4 years ago
    Under investigation. Accepting as solution for visibility purposes only.

    Hello @khmvv @Jingqiusiyu 

    The team will look into this, but in the meantime, can you try changing the Vertical Sync option in the game's Graphics settings and see if that makes it better or worse?

dhonafius's avatar
dhonafius
3 years ago

I’m having the same issue! It’s not horrible but it’s so noticeable when moving the screen the walls glitch. Even on low graphics and windowed. So I repaired the game didn’t work I even uninstalled and it didn’t work. I just got my MacBook Pro 13 inch M1 chip and ran fine for the first couple days. Now it’s glitchy when I move the screen 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @dhonafius

    What about vsync enabled/disabled? I'm still not seeing this on my M1 MacBook Air so can't test workarounds.
    • dhonafius's avatar
      dhonafius
      3 years ago
      @Bluebellflora Hey that did it! Was even able to change graphics up. Thank you so much I have been so stressed 😩 been playing sims since 2 and I’ve only started having issues the last couple years. I’ve went through 3 computers trying to find one that will play it. Even a gaming pc with NIVADA GFORCE GRAPHICS

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