Hello! I encountered the same problem. My game was in Chinese version and I used MacBook to play the game. Starting from the end of last month, my game was full of codes and numbers instead of words.
I tried to change the language to English in the game properties in Origin. The game did function well and I could see the words in English in the game.
Then, I tried to change the language back to Chinese by changing the game properties in Origin, I found out that the game was still in English but not Chinese.
I tried to remove Strings_ENG_US.package in The Sims 4> Contents>Data>Client and kept Chinese as the language chosen in the game properties but the game showed codes and no text again.
I also tried to change to other languages such as Japanese and French but the game also showed no word but codes. If there is Strings_ENG_US.package in the folder, the game was in English instead of the language I chose.
Besides, I tried to remove all my mods and reinstall Origin and the Sims 4 but the problem still exists. My Origin is in Chinese and it functions well.
Would you please help?
Thanks a lot!
