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kimberlygmejia's avatar
kimberlygmejia
2 years ago
Solved

ERROR CODE 0

Hello, I keep getting "The game failed to save. Error Code:0" on my sims 4 on Macbook and I can't save any of my games, I have no mods on my game and I've been wanting to enjoy playing the game, but ...
mac
  • Bluebellflora's avatar
    Bluebellflora
    2 years ago
    @kimberlygmejia

    System Settings > Privacy & Security > Files & Folders make sure the game has access to your Documents folder.

    If you have any antivirus or blocking software running make sure it is not interfering with the game needing access to the Sims 4 folder.
Bluebellflora's avatar
Bluebellflora
Hero+
2 years ago
@kimberlygmejia

System Settings > Privacy & Security > Files & Folders make sure the game has access to your Documents folder.

If you have any antivirus or blocking software running make sure it is not interfering with the game needing access to the Sims 4 folder.
  • kimberlygmejia's avatar
    kimberlygmejia
    2 years ago

    Thank you so much! It worked and I am able to save my game now! I appreciate your help, thank you!

  • DennisAlexis84's avatar
    DennisAlexis84
    Seasoned Rookie
    9 months ago

    Hi!

    Sorry for writing about this years later. This error started for me today, out of nowhere, on my MacBook. I uninstalled my Antivirus to see if that helped, cleaned my cache and deleted temp save files, but it didn't work.

    So I tried the suggestion you said about folders, but when I go to "Files & Folders", there is no mention at all of The Sims or EA, so I can't give them access.

    Do you have any suggestions? Thanks in advance.

    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      9 months ago
      @DennisAlexis84

      Temp save files? What are those?

      Could you post a screenshot from System Settings > Privacy & Security > Files & Folders?

      Which version of macOS are you running?

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