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0606nana's avatar
0606nana
6 months ago
Solved

Errors with Screen Resolution and Saves

Hey I need help. I just downloaded Sims from the official ea website on my Mac. I have noticed a couple things, first my full screen resolution won't change and second my saves are not working. What'...
mac
  • Bluebellflora's avatar
    Bluebellflora
    6 months ago
    @0606nana

    Thank, that's all really helpful info.

    Have you tried changing the display settings of the monitor in System Settings? Can you try a different monitor, maybe a TV? You're not the first to report resolution issues with some external displays.
0606nana's avatar
0606nana
6 months ago
@Bluebellflora

After clicking full screen my screen resolution size becomes too big for my display. Then I go to change it and there are no sizes available. I then changed to the window screen, then I see full resolution size options were unblocked, I tried to click one. Then my screen says "unable to save display mode options. changes will be reverted to previous settings." I am on a Mac mini 2 and I am using an external Dell E2220H Monitor.

And I realized there is not an issue with my saves.
Bluebellflora's avatar
Bluebellflora
Hero+
6 months ago
@0606nana

Thank, that's all really helpful info.

Have you tried changing the display settings of the monitor in System Settings? Can you try a different monitor, maybe a TV? You're not the first to report resolution issues with some external displays.

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