Anyone else having this problem? Fresh game install, no CC, Seasons and City Living also installed, and this is how my lots all load: https://imgur.com/a/wrgaYuZ
I've only just got to the point where I can load the Sims 4 with Catalina after months of trying everything and now there's a new glitch ☹️
Computer specs: Catalina 10.15.2, MacBook Pro (16-inch, 2019) 2.6 GHz 6-Core Intel Core i7 16GB, AMD Radeon Pro 5300M 4 GB & Intel UHD Graphics 630 1536 MB.
Origin: Fresh install as of today (23/1/20)
Sims 4: Fresh update as of today. New game, no saves, no CC.
Any help is really appreciated! I feel like I'll never be able to play the game again at this rate.
Does anyone know how to fix the glitch where the floor disappears in all of the in game lots? I've seen this question asked before (example), but can't find an answer. I've contacted EA support a few times, and at this point they've run out of ideas. They said the only thing left to do was to post here.
The Glitch: (https://imgur.com/a/PbY6UZG)
When entering a lot the floor disappears and the developer space below the game's ground level is visible. Objects float above the ground, but the floor is missing and when trying to enter Build Mode the game crashes. When a sim walks or tries to route through the the transparent space the game crashes. This happens on all the lots, base game and expansion worlds.
This is after a fresh install of Origin and The Sims 4 onto a new 2019 Macbook Pro. No previous saves, CC, or any old files. I've reinstalled Origin twice, reinstalled the game and expansions twice, repaired the game, reset Origin, booted the computer in safe mode, created a new separate administrator account, contacted EA Help, changed the graphics settings, and toggled between windowed and full screen.
Tech Specs:
OS: 10.15.4
Processor: 2.3 GHz 8-Core Intel Core i9
Memory: 16 GB 2667 MHz DDR4
Graphics: AMD Radeon Pro 5500M 4 GB, Intel UHD Graphics 630 1536 MB
Any ideas would be really helpful at this point.
