Hello,
My previous MacBook Pro recently bit the dust so I have upgraded to a brand new 16 inch MacBook Pro (purchased May 31, 2020). When I first downloaded the game and my previously purchased expansions, it seemed to work fine with occasional, brief freezing/loading for about 24 hours. It suddenly started crashing every time I load a family. Sometimes the family will load for 5-10 seconds before the crash and sometimes it just crashes immediately after the loading screen. I tried all the repair options, turning off cloud, turn off auto connect to origin, etc. Nothing fixed it. I moved my game file to the desktop and restarted the game. The new game worked fine for about 24 hours and now the same thing is happening again. I didn't do anything differently. I'd just really like to be able to play my game without having to delete the entire file and start from scratch every 24 hours.
Running the regular game (not legacy) with all expansion packs/stuff/game packs before realm of magic. (I don't have realm of magic, Moschino stuff, tiny living, university)
I purchased all content directly through EA/Origin
No mods/custom content
No antivirus software running
Origin keeps trying to download the legacy edition (which I used previously on my old Mac).
macOS Catalina 10.15.2
Model Name: MacBook Pro
Model Identifier: MacBookPro16,1
Processor Name: 6-Core Intel Core i7
Processor Speed: 2.6 GHz
Number of Processors: 1
Total Number of Cores: 6
L2 Cache (per Core): 256 KB
L3 Cache: 12 MB
Hyper-Threading Technology: Enabled
Memory: 16 GB
Please help! Thank you! Also, I'm happy to upload the crash data if someone can tell me how to save it to a file. I tried pasting it, but it's extremely long.
Merged your post into this one. Could you try the suggestions in the opening post on page 1 (and hit the all important Me Too button)? Please can you also provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Hello, I have tried them all already. Nothing has worked. Also, I think I've posted all the requested information in my post already. What am I missing? Thanks.
