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I hadn't played sims in a month. Last month, it was working perfectly fine. I recently updated my computer, but then sims had some problems.
Macbook Pro
14-inch, 2021
Apple M1 Max
64GB Memory
Built in Liquid Retina XDR Display
Startup Disk Macintosh HD
macOS Ventura
3.5TB out of 4TB storage
When I start up sims, the blue screen freezes. There is no opening trailer as there used to be and no music. I click once, it moves to a darker blue screen. I click a few more times, it brings me to the normal sims welcome page where I can access my game. There is no music at all. I have tried everything from restarting both the game and my computer to repairing and removing the mods and cc content and the electronic arts file, but nothing works. It starts up the same way each time. It also takes a really long time to load, with the colour wheel appearing constantly. Whenever I try to exit, I need to force quit the game and it doesn't save.
Hello - I have been experiencing this for about two weeks and have now just gotten into the habit of constantly force quitting the app. I can only imagine the amount of damage this is doing to my machine. I have also repeatedly sent the report to mac, but stopped doing that a few days ago since I had already sent them so many reports. I know this is a known issue, just bumping the thread again.
- Bluebellflora3 years agoHero+@tgirl1991
It’s not doing any damage to your machine.
No need to bump the thread. As you can see, EA are aware of the issue. - merrysimmaker3 years agoSeasoned Veteran@tgirl1991 hi there... I highly recommend contacting apple support if you are worried. They can help! I like to talk to a senior advisor when needed. I did not want to risk my machine so I went back to Monterey. I was in a good place where it was very easy (although time consuming) and it has resolved the force quit save issue for now. Once EA gets it together and fixes this, I'll try the upgrade again. Run a time machine backup before you call if you do. Everyone has their differing opinions on this so you have to decide what's best for you. I happen to share a home office with a software engineer and had too much experience with corruption issues to risk the force quit that often (I play way too much for that, lol).... so for me Monterey was the better choice and was pretty easy. GOOD LUCK and fingers crossed they fix this soon!
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