Forum Discussion

Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago

Game has glitchy lines across the whole screen

Some users are reporting glitched lines across their entire game screen when playing since updating to the 1.58/November/Discover University patch. The screen looks like this: (thanks to li...
mac
Vetaforever's avatar
Vetaforever
6 years ago

MacBook Pro (Retina, 15-inch, Late 2013).

High Sierra.

After downloading the Discover University there is glitchy lines all over the screen, starting the loading screen.

Changing into window mode cures it.

But what about fullscreen?

  • dzm06's avatar
    dzm06
    6 years ago
    @Vetaforever I have no idea if this would have any impact, but what do you see if you leave TS4 in "windowed" mode but click the macOS "Full Screen" widget (the three bubbles on the top left of the window, the far right of the three - with the two triangle pointing away from each other). Does the glitching return? What about if you stay in Windowed mode and expand the window to consume all the screen real estate but NOT enter full screen mode (either via in-game or via macOS)?
    • Vetaforever's avatar
      Vetaforever
      6 years ago

      1. Clicking two triangles switches the game to fullscreen. Glitches return. Need to go to menu, to change back to window mode.

      2. In window mode can freely shrink-expand the window without glitches. Double-click on title panel, to automatically expand window to maximum size - no glitches.

      Google didnt help.

      • dzm06's avatar
        dzm06
        6 years ago
        @Vetaforever That's a big help. Thanks for the experiments! Looks like running Windowed, but expanded to full screen, is the workaround until the root problem is identified.

        It might be helpful if you can go to your "About this Mac" (Apple Menu -> About this Mac) and tell us what your GPU is and the specific version of High Sierra (10.13.?). If you're behind on Apple's High Sierra patches, would you be willing to try updating? Or would you be willing to try bumping to Mojave (10.14) or Catalina (10.15)? I have NO idea if this would help, so I totally understand if the answer is "not until I know it'll make things better."

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